The primary responsibility for a Desktop Deployment Technician is to deploy systems to end users in an organization. The technician may take on additional roles focusing on using technology. These may include VPN deployment, corporate intranet setup, and software installation. In some organizations the technician may be expected to be responsible for cable plant management, regularly backing up the system, and implementing disaster recovery plans, as needed.
The Desktop Deployment Technician will work in coordination with the operations, PC Lab and Helpdesk resources to troubleshoot any technical issues. They have to deal directly with customer pre, and post deployment isseus and handle any errors related to the migration process. The deployment technician will install the requested applications and peripheral on the user machine.